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AEP Energy: offers on state price lists

Judy takes no money from electric or gas companies. This page uses every offer on Plug In Illinois, Apples to Apples and PA Power Switch, checked November 11, 2026 from plugin.illinois.gov, energychoice.ohio.gov and papowerswitch.com.

In short

  • Sells in 3 states: Illinois, Ohio and Pennsylvania.
  • 63 offers on the state price lists today. 20 of its 63 locked plans cost less than the standard price.
  • Complaints: numbers from the state regulator in Illinois and Pennsylvania. See the complaint numbers
  • To leave: pick another company, or go back to your utility's standard price. Your power stays on. How to cancel, state by state

The standard price is what you pay if you never picked another company. A locked plan keeps its price for 6 months or more.

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Complaints about AEP Energy

We show only the complaint numbers state regulators publish, with their dates. We don’t give stars or write reviews.

Illinois

In Illinois, AEP Energy was in the group with the lowest complaint rates from October 2025 to March 2026, by the ICC's count.Show
Complaints, August 2025 to January 2026
0 complaints. No formal complaints.
Complaint scorecard, October 2025 to March 2026
The ICC sorts 48 companies into five groups by complaints for every 1,000 customers. AEP Energy is in the group it calls “Lowest Complaint Rate”.
Name on the state’s list
AEP Energy (scorecard: AEP)

The ICC counts every complaint it gets, even when the company was not at fault. It says the numbers are only one way to judge a company.

We checked these on October 12, 2026.

To complain about AEP Energy in Illinois, call Illinois Commerce Commission (ICC) at 1-800-524-0795.

Plug In Illinois: consumer protections (opens a new tab)

Pennsylvania

In 2024, the PA PUC got 21 complaints from homes about AEP Energy for electricity. It doesn't rate AEP Energy against other companies, so we can't say if that is many or few for its size.Show
Electricity, 2024
21 complaints named the company. In 13 of them, it was the main company the complaint was about.
Name in the report
AEP Energy (f/k/a Bluestar)

These count complaints and requests for help with a payment plan that homes brought to the PA PUC in 2024.

The PA PUC says companies differ in size and it doesn't know how many customers each one has. So a high number doesn't by itself mean the company broke the rules.

We checked these on October 13, 2026.

To complain about AEP Energy in Pennsylvania, call Pennsylvania Public Utility Commission (PUC) at 1-800-692-7380.

PA PUC: informal complaints (opens a new tab)

We haven’t found complaint numbers for AEP Energy from the regulators in Ohio. Each state’s part below says who to call with a complaint.

Offers in each state

Tap a state to see each utility area, the company's lowest locked price and the standard price.

Illinois

1 offer. Lowest locked: 10.85 cents per kWh.Show

  • ComEdElectric

    Offers listed
    1
    Locked plans
    1
    Its lowest locked price
    10.85 cents per kWh, locked for 12 months
    Standard price
    10.1 cents per kWh
    Locked plans cheaper than standard
    0 of 1

Prices are worked out for a home that uses 1,000 kWh a month, with monthly fees included.

A question or complaint about a company in Illinois? Call Illinois Commerce Commission (ICC) at 1-800-524-0795 (Check their website for the hours to call.).

Plug In Illinois: consumer protections (opens a new tab)

To check that a company may sell energy in Illinois, look for it on the state’s list:

Ohio

36 offers. Lowest locked: electric 9.95 cents per kWh; gas 57.9 cents per Ccf.Show

  • AEP OhioElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    10.99 cents per kWh, locked for 12 months
    Standard price
    10.19 cents per kWh
    Locked plans cheaper than standard
    0 of 4

  • AES OhioElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    10.09 cents per kWh, locked for 12 months
    Standard price
    10.86 cents per kWh
    Locked plans cheaper than standard
    2 of 4

  • Duke Energy OhioElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    9.95 cents per kWh, locked for 12 months
    Standard price
    10.49 cents per kWh
    Locked plans cheaper than standard
    2 of 4

  • Ohio EdisonElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    10.19 cents per kWh, locked for 12 months
    Standard price
    11.07 cents per kWh
    Locked plans cheaper than standard
    2 of 4

  • The Illuminating CompanyElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    10.19 cents per kWh, locked for 12 months
    Standard price
    11.24 cents per kWh
    Locked plans cheaper than standard
    3 of 4

  • Toledo EdisonElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    10.19 cents per kWh, locked for 12 months
    Standard price
    11.26 cents per kWh
    Locked plans cheaper than standard
    3 of 4

  • CenterPoint Energy OhioGas

    Offers listed
    3
    Locked plans
    3
    Its lowest locked price
    61.9 cents per Ccf, locked for 12 months
    Standard price
    46.64 cents per Ccf
    Locked plans cheaper than standard
    0 of 3

  • Columbia Gas of OhioGas

    Offers listed
    3
    Locked plans
    3
    Its lowest locked price
    64.5 cents per Ccf, locked for 12 months
    Standard price
    50.67 cents per Ccf
    Locked plans cheaper than standard
    0 of 3

  • Duke Energy OhioGas

    Offers listed
    3
    Locked plans
    3
    Its lowest locked price
    57.9 cents per Ccf, locked for 12 months
    Standard price
    102.48 cents per Ccf
    Locked plans cheaper than standard
    3 of 3

  • Enbridge Gas OhioGas

    Offers listed
    3
    Locked plans
    3
    Its lowest locked price
    $5.19 per Mcf, locked for 12 months
    Standard price
    $3.517 per Mcf
    Locked plans cheaper than standard
    0 of 3

Prices are worked out for a home that uses 1,000 kWh a month, with monthly fees included.

A question or complaint about a company in Ohio? Call Public Utilities Commission of Ohio (PUCO) at 1-800-686-7826 (Monday to Friday, 8 a.m. to 5 p.m.).

PUCO: file a complaint (opens a new tab)

To check that a company may sell energy in Ohio, look for it on the state’s list:

Pennsylvania

26 offers. Lowest locked: 11.15 cents per kWh.Show

  • Duquesne LightElectric

    Offers listed
    2
    Locked plans
    2
    Its lowest locked price
    14.69 cents per kWh, locked for 12 months
    Standard price
    14.14 cents per kWh
    Locked plans cheaper than standard
    0 of 2

  • Met-EdElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    13.55 cents per kWh, locked for 12 months
    Standard price
    13.95 cents per kWh
    Locked plans cheaper than standard
    1 of 4

  • PECO EnergyElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    11.15 cents per kWh, locked for 12 months
    Standard price
    11.76 cents per kWh
    Locked plans cheaper than standard
    2 of 4

  • PenelecElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    12.95 cents per kWh, locked for 12 months
    Standard price
    13.14 cents per kWh
    Locked plans cheaper than standard
    1 of 4

  • Penn PowerElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    13.35 cents per kWh, locked for 12 months
    Standard price
    13.48 cents per kWh
    Locked plans cheaper than standard
    1 of 4

  • PPL Electric UtilitiesElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    13.19 cents per kWh, locked for 12 months
    Standard price
    13.08 cents per kWh
    Locked plans cheaper than standard
    0 of 4

  • West Penn PowerElectric

    Offers listed
    4
    Locked plans
    4
    Its lowest locked price
    12.35 cents per kWh, locked for 12 months
    Standard price
    12.08 cents per kWh
    Locked plans cheaper than standard
    0 of 4

Prices are worked out for a home that uses 1,000 kWh a month, with monthly fees included.

A question or complaint about a company in Pennsylvania? Call Pennsylvania Public Utility Commission (PUC) at 1-800-692-7380 (Check their website for the hours to call.).

PA PUC: informal complaints (opens a new tab)

To check that a company may sell energy in Pennsylvania, look for it on the state’s list:

How to cancel AEP Energy

You can leave AEP Energy by picking another company or by going back to your utility’s standard price. Your power stays on. The rules depend on your state.

The rules in each state

3 statesShow

In Illinois

  • Changed your mind right after you signed up? You have 10 days to cancel for free after your utility mails you a letter about the change.
  • Later on, you can pick another company, or call your utility and say: “I want to go back to your standard electric supply.” Check your next bill or two. After you go back, you may have to stay on the standard price for 12 months.
  • Your contract says if AEP Energy charges a fee to leave early. Look for it before you call.

In Ohio

Electric plans

  • Changed your mind right after you signed up? You have 7 days to cancel for free after your utility mails you a letter about the change. Call your utility to cancel in that time.
  • Later on, you can pick another company, or call your utility and say: “I want to go back to standard service.” The standard price should show up on your bill in 1 to 2 months. Sometimes it takes 3.
  • Your contract says if AEP Energy charges a fee to leave early. Look for it before you call.

Gas plans

  • Changed your mind right after you signed up? You have 7 business days to cancel for free after your utility mails you a letter about the change. Weekends and holidays don't count. Call your utility to cancel in that time.
  • Later on, you can pick another company, or call your utility and say: “I want to go back to your standard price.” The standard price can take 1 or 2 bills to show up.
  • Your contract says if AEP Energy charges a fee to leave early. Look for it before you call.

In Pennsylvania

  • Changed your mind right after you signed up? You have 3 business days to cancel for free after you get the new company's plan papers. Weekends and holidays don't count. Call AEP Energy to cancel in that time.
  • Later on, you can pick another company, or call your utility and say: “I want to go back to default service.” The change can take about 3 business days. Check your next bill or two.
  • Your contract says if AEP Energy charges a fee to leave early. Look for it before you call.

Names on the state lists

2 names, as the lists print themShow

The lists print the company under these names:

  • AEP Energy Inc
  • AEP Energy

More

Other energy companies on the lists

Today’s prices in:

Offers come from the state price lists. We check them every 2 hours.