How we handle your information

A secure AI service reads your bill for us. That service doesn’t keep your bill and doesn’t use it to train its AI. As soon as it has been read, the photo or PDF is deleted. We show you what we found, and we keep only the numbers you say are right. In a free check we also keep what we found, to learn how well Judy reads bills (see the free check below).

• The photo or PDF of your bill
• Your name
• Your address
• Your account number with your electric or gas company
• A password (you don't have one)

Your email address

To send your sign-in links and the emails you choose.

Your state

The state where you get your bill, so we use the right rules and price list.

Your electric or gas company

For example Ohio Edison or Columbia Gas, so we compare the right prices.

The company that sets your price

Empty if you pay your utility's standard price.

Your price, and whether it is locked

So we can tell if another offer would cost less.

When your contract ends, and any fee to cancel

So we never tell you to switch when the fee would cost more than you save.

How much electricity or gas you use in a month

One number (kWh, Ccf or Mcf on your bill), used to turn prices into dollars.

The standard price printed on your bill

To check it against your state's price list.

Your past answers

The last few answers we worked out for you.

Whether you asked for news and tips

So only people who said yes get them. Every one has a link to stop them, or change it in Settings.

Whether your plan is on, and if you pay each month or each year, and any code or free month on it

Payments are handled by Stripe. We never see your card number. Stripe keeps your name and billing address for your payments and for sales tax.

If you refer friends

The word in your referral link, who joined with it, and the free months, free year or free-for-life discount you earned.

Free months you earn by referring friends are added to your account at Stripe as a credit, and Stripe takes them off your next payments. A free year or free for life is added to your plan at Stripe as a discount. Stripe sees only that a credit or discount was added, not who you referred.

If you joined with a friend’s link, the friend can see that someone joined and paid, but not your name or email address. When a friend’s link gives you a free first month, we keep a scrambled code made from your email address, even if you later delete your account, so the same email can’t get a second free month. Your email address can’t be read back from that code.

When a friend’s first payment earns their referrer a free month, Stripe gives us a code that stands for the card that paid (not the card number). We keep it with that free month so one card can’t earn the same member free months again and again.

You see your answer before we ask for anything.

To learn whether Judy reads bills right, we keep a record of every free check, even when you don’t give us your email: what Judy read from the bill, the numbers you said are right or changed, and the answer. These are the bill numbers listed above, never a name, address or account number. The record has nothing that says who you are: no email and nothing about your device. A small file on your device (a cookie) ties the reading of your bill to its answer for two hours, then it goes away. We delete each record after 365 days.

If you give us your email to join or to have the answer sent, we keep your email, your state, your electric or gas company and the bill numbers you confirmed (the same list as above, without a name or address). We keep them so you can pick up where you left off, and we email you your answer once. We don’t email you again unless you join or ask for news and tips.

We keep a check until you ask us to delete it: use the “Delete my check” link in that email, or write to us. If you join with the same email, the check becomes the bill on your account. If you gave us your email, the record of the check points to your saved check until you delete it; after that, nothing in the record points to you.

If Judy doesn’t check bills in your state yet, you can leave your email to hear when she does. We keep only your email and that state. We use them only to tell you when Judy opens there: one email, and then we delete your email from that state’s list. We don’t add you to news and tips, and we never sell or share your email.

To come off the list, use the “Take me off the list” link in an email about it, or write to us. Deleting your account or your free check also takes your email off the list, and so does the unsubscribe link in any news email.

We email you a link that works once. There is no password that could be stolen, and no Google or Facebook sign-in that shares your information.

We don’t sell your information and we don’t give it to electric or gas companies. A secure AI service reads the bills you upload (and keeps nothing), Stripe handles payments, our email service sends your emails, and PostHog counts visits to the site (see below). They get only what they need to do that. Judy Saves will never call you or knock on your door.

To make the site easier to use, we count visits and the steps people take, like how many people finish a free check. We use a service called PostHog for this. It may also record how the page moves while you use it, so we can see where people get stuck.

It never records what you type, your email address, the numbers from your bill, or the picture of your bill. On your own pages, every number is hidden. We don’t use it for ads and we don’t sell it. A small file on your device (a cookie) lets it tell one visit from the next.

When you come to the site from one of our posts, emails or videos, a second small file remembers which one for 30 days. That lets us see which posts and videos help people. It holds only the name of the post or video, nothing about you, and we don’t use it for ads.

Go to Settings and choose Delete my account. Your account, your bill details and your answers are erased right away. So is your email on the waitlist for other states.

Reply to any email from Judy Saves and a person will answer.

Or email us at help@judysaves.com.

You can also write to us at: Judy Saves, PO Box 8, Peninsula, OH 44264