Skip to content
Judy Saves

Help for Virginia

Plain answers about changing the price on your gas bill in Virginia. Changing your price never turns off your gas.

See today’s prices in Virginia

Warning signs of a pushy seller or a scam

If someone calls or knocks and says any of these, you can hang up or close the door.

Judy Saves will never call you or knock on your door.

How Judy checks a Virginia gas bill

Why don't I see other companies' prices?

Virginia doesn't publish a list of company prices for homes.

So Judy compares your price with your utility's standard price. That is the price you pay if you never picked another company.

If another company's price is higher than the standard price, Judy tells you how to go back.

What is the standard price?

Columbia Gas of Virginia calls it the Price to Compare and posts it on its CHOICE page.

Washington Gas posts its purchased gas cost for each month.

Read more

Columbia Gas usually changes its price every three months. Washington Gas changes its price every month.

Both are the price for the gas itself, per therm. Delivery charges are the same whoever sells you the gas.

Is switching safe?

Will my gas be turned off if I switch?

No. Your gas company still delivers your gas and still sends your bill.

Only the price for the gas itself changes.

Can I change my mind after I sign up?

Yes. After a company signs you up, your gas company mails you a notice.

You have 10 days after it is mailed to cancel for free. Call your gas company to cancel.

Ask too whether there is a fee to leave the plan later.

Scams and pushy sales

Will Judy Saves ever call me?

No. Judy Saves never calls you or knocks on your door.

If someone says they are from Judy Saves, hang up.

Who to call for help

State offices that can help

Gas companies

Your gas company. Call about your gas, your bill, or going back to the standard price.

Your utility

Call your gas company if you smell gas, or to go back to its standard price.

Its number is on your bill.

Where our answers come from

Each answer comes from the state's own rules and fact sheets, or from the utility's own pages.

Show the sources

Quick answers from Judy

Short videos from Judy. Each answer is written under its video. A video plays from YouTube only when you tap it.

Prices for each company in Virginia