Plain answers about changing the price on your electric bill in Texas. Changing your price never turns off your power.
If someone calls or knocks and says any of these, you can hang up or close the door.
Judy Saves will never call you or knock on your door.
No. In most of Texas, everyone buys power from a company they pick.
Your wires company (like Oncor or CenterPoint) brings the power and fixes outages. It does not sell plans.
So Judy compares the price you pay now with the best plans for your use.
Texas plans list an average price at 500, 1,000 and 2,000 kWh a month. It includes the wires company's charges.
Some plans give a bill credit only when you use a set amount, like 1,000 kWh. In a month you use less, they cost more.
Judy works out each plan at your own use, month by month.
Look for the line "The average price you paid for electric service this month." Every Texas home bill has it.
Yes. You have 3 business days after you get the plan papers to cancel with no fee.
Your company must send you at least 3 notices. The last one comes at least 30 days before the plan ends.
If you do nothing, you move to a month-to-month price. It can change every bill, and it can be high.
You can leave a month-to-month price any time with no fee. Pick a new plan before your old one ends.
No. Judy Saves never calls you or knocks on your door.
If someone says they are from Judy Saves, hang up.
Public Utility Commission of Texas (PUCT)
Call them about a problem with your electric company, or a switch you did not ask for. Check their website for the hours to call. If you have trouble hearing or speaking, call 1-800-735-2988.
Office of Public Utility Counsel (OPUC)
This state office speaks up for people who pay electric bills. Check their website for the hours to call.
Call your wires company if the power goes out. Its number is on your bill.
Each answer comes from the state's own rules and fact sheets, or from the utility's own pages.
Short videos from Judy. Each answer is written under its video. A video plays from YouTube only when you tap it.
You have 3 federal business days after the terms arrive to cancel.
Checked Oct 10, 2026Texas PUC rules