If someone calls or knocks and says any of these, you can hang up or close the door.
"I'm with Consumers Energy" or "I'm with DTE." A company selling gas plans is not your gas company. Sellers at the door must wear a badge that says who they work for.
"Read me your account number." That number lets someone switch you. Don't share it unless you have decided to switch.
"Your husband or wife can sign for you." Only the person whose name is on the account can sign up.
"You're guaranteed to save." No one can promise that.
"This low price is just for the first month." That is a starting price. Ask what it will be after that.
"You have to decide today." You never have to decide on the spot.
"You can't cancel." You can. You have 30 days from the day you sign up to cancel for free.
A knock on the door or a sales call before 9 a.m. or after 8 p.m. Gas sellers are not allowed to do that.
Judy Saves will never call you or knock on your door.
Is switching safe?
Will my gas be turned off if I switch?
No. Your heat stays on.
Consumers Energy, DTE Gas, Michigan Gas Utilities or SEMCO still delivers your gas, reads your meter and sends your bill.
Only the gas price part of your bill changes. If you smell gas, call your gas company, not the new company.
Will I always save money?
Not always. Savings are not promised.
Prices that change each month can go up a lot in a cold winter.
That is why we check the math for you.
Can Judy check my electric bill in Michigan?
Not right now. Michigan limits how much power other companies can sell, and that limit is full.
So in Michigan, Judy checks gas bills.
How switching works
Who do I call to switch?
You call the company that will sell you gas, or sign up on its website. You don't need to call your gas company.
That company tells your gas company for you.
Within 7 days, the new company must mail you a letter with your plan details. If something is wrong, call them and ask them to stop the switch.
What do I need?
Have your bill ready. The company will ask for a number from it.
Your gas bill must be paid up. If you owe your gas company money, you can't switch until it is paid.
Only the person whose name is on the account can sign up.
Does it cost anything to switch?
The new company can't charge you to switch.
Your gas company can charge $10 if you change companies more than once in 12 months.
Changing your mind and going back
Can I change my mind after I sign up?
Yes. You have 30 days from the day you sign up to cancel for free.
Call the new company or write to them. Write down who you talked to.
Can I go back to my gas company's standard price?
Yes. Tell the company you switched to that you want to cancel. You go back to your gas company's price.
After you go back, you have to stay on your gas company's price for 12 months.
Your bill calls that price the Gas Cost Recovery (GCR). The state approves it, and it can change every month.
When a price plan ends
What happens when my price plan ends?
If you do nothing, the plan keeps going at a price that can change each month.
You can leave that month-to-month price at any time with no fee.
Come back to Judy Saves before your plan ends. We will check your choices again.
Fees and starting prices
Is there a fee to cancel?
Some plans charge a fee if you leave before the plan ends.
For a plan of one year or less, the fee can't be more than $50.
Read more
For a longer plan, the fee can't be more than $100.
There is no fee if you cancel in the first 30 days.
What about a low starting price?
Some plans start low for a month or two, then change each month.
Ask what the price will be after the start.
When we compare plans, we look past the starting price.
Call them about a company that misled you or pushed you to sign up. Monday to Friday, 8 a.m. to 5 p.m. If you have trouble hearing or speaking, call 7-1-1.