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Judy Saves

Help for Connecticut

Plain answers about changing the price on your electric bill in Connecticut. Changing your price never turns off your power.

See today’s prices in Connecticut

Warning signs of a pushy seller or a scam

If someone calls or knocks and says any of these, you can hang up or close the door.

Judy Saves will never call you or knock on your door.

Is switching safe?

Will my power be turned off if I switch?

No. Your lights stay on.

Eversource or UI still delivers your power and sends your bill. Only the price part changes.

Will I always save money?

Not always. Savings are not promised.

The standard price changes twice a year. A plan that saves money today may not save money after the next change.

That is why we check the math for you.

How switching works

Who do I call to switch?

You call the company that will set your new price, or sign up on its website. You don't call your utility.

That company tells your utility for you.

What do I need?

Have your bill ready. The company will ask for three things from it.

Eversource: your account number, your name key and your service reference number.

Read more

UI: your account number, your name key and your POD ID number.

Only give them to a company you have decided to switch to.

When does the new price start?

Sign up about 10 business days before your meter is read.

If you sign up later than that, the new price waits for the next bill.

Changing your mind and going back

Can I change my mind after I sign up?

Yes. The new company must wait 3 days before it sends your switch to your utility.

You can cancel for free in that time.

Can I go back to my utility's standard price?

Yes. Call your utility and ask to go back to Standard Service.

It moves you back within 2 business days. That bill splits the month between the two prices.

Standard Service changes on January 1 and July 1.

When a price plan ends

What happens when my price plan ends?

Watch your mail or email for a renewal notice before your plan ends.

Most plans start again on their own at a different price. Act before the new price starts.

Come back to Judy Saves when the notice comes. We will check your choices again.

Fees and fixed prices

Is there a fee to cancel?

No. Home plans in Connecticut can't charge a fee to leave early.

Some plans have other fees. Ask about a monthly fee or a sign-up fee.

Can my price change each month?

No. Every home plan in Connecticut has a fixed price.

When the plan ends, a new price can start. Read the renewal notice.

Scams and pushy sales

Will Judy Saves ever call me?

No. Judy Saves never calls you or knocks on your door.

If someone says they are from Judy Saves, hang up.

Who to call for help

State offices that can help

Electric companies

Your electric company. Call about outages, your bill, or going back to the standard price.

Your utility

Call your utility if the power goes out, or to go back to Standard Service.

Their numbers are listed above.

Where our answers come from

Each answer comes from the state's own rules and fact sheets, or from the utility's own pages.

Show the sources

Quick answers from Judy

Short videos from Judy. Each answer is written under its video. A video plays from YouTube only when you tap it.

Prices for each company in Connecticut